7u7ai Terms and Conditions

1 General Terms and Definitions

These terms and conditions ("Agreement") form a legally binding agreement between the 7u7ai platform ("Platform", "we", "us") and its users ("you", "Member"). By visiting the 7u7ai.cam website, registering, or using any service, you acknowledge these terms.

Key Definitions

• "Platform" refers to the 7u7ai.cam website, its mobile version, and all associated software.
• "Member" refers to a person who has successfully completed registration and holds an active account.
• "Wagering Activities" refers to casino games, sports betting, and other financially risky activities available on the platform.
• "Funds" refers to money deposited into or won through a Member's account.

Should any provision of this Agreement be found unenforceable, the remaining provisions will remain fully in effect. 7u7ai reserves the right to amend these terms at any time without prior notice.

2 Eligibility and Registration

Age Requirement

To register on 7u7ai and participate in wagering activities, you must be 21 years of age or older. Providing false information about your age will result in immediate account closure and all funds may be forfeited.

Registration Requirements

• Each individual may open only one account.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Transferring or selling your account to a third party is strictly prohibited.
• If any of your details change after registration, you must notify our support team immediately.

Verification Process

7u7ai follows a Know Your Customer (KYC) identity verification process. A national identity card, passport, or other government-issued document may be requested to verify your account. Withdrawal processing may be delayed if verification is not completed.

3 Account Management

Login Security

You are solely responsible for keeping your 7u7ai account login credentials (username and password) completely confidential. If you suspect any unauthorised access, notify our support team immediately.

Account Responsibility

• The Member is personally responsible for all activities carried out through the account.
• It is recommended that you change your password regularly.
• You must log out after using a public or shared device.

Account Suspension or Closure

7u7ai reserves the right to suspend or close an account without notice in the following circumstances: violation of these terms, suspected fraudulent activity, money laundering-related activity, or as directed by a regulatory authority.

4 Deposit and Withdrawal Policy

Deposit

Accepted payment methods on 7u7ai are: bKash, Nagad, and Rocket. The minimum deposit amount is ৳100 for each method. Please provide accurate transaction details when making a deposit — 7u7ai is not responsible for delays caused by incorrect information.

Withdrawal

• Minimum withdrawal amount: ৳800.
• Processing time: Normally completed within 10–45 minutes.
• Withdrawal requests are accepted only from verified accounts.
• You must use your registered payment method when making a withdrawal.
• If the wagering requirements of a bonus have not been met, the withdrawal cannot be processed.

Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Depositing or withdrawing funds using third-party accounts or anonymous payment methods is strictly prohibited.

5 Bonuses and Promotional Offers

Welcome Bonus

New members will receive a 150% bonus of up to ৳20,000 on their first deposit. By claiming this bonus, you agree to the following terms:

• Wagering requirement: The bonus amount must be wagered 20 times (20x) before withdrawal.
• The total of both the bonus funds and the actual deposit is counted as the wager.
• The bonus contribution may vary by game — the contribution may be zero for certain games.
• An account may receive the welcome bonus only once.

General Bonus Terms

• Bonus offers have specific expiry dates; unused bonuses are cancelled after they expire.
• Bonus funds cannot be withdrawn directly; only after the wagering requirements have been met.
• Multiple bonuses cannot be active at the same time unless stated in the promotion's terms.
• 7u7ai reserves the right to change or cancel bonus offers at any time.
• Do not activate any bonus before reading the full promotional offer.

Preventing Abuse

If any attempt to abuse the bonus system is detected, 7u7ai reserves the right to cancel the relevant bonus and any winnings, and to close the account.

6 Gaming Rules and Fair Play

Game Results

The results of all games on the 7u7ai platform are determined by automated software. If a game is cancelled due to a technical error, bets will be refunded. However, results cannot be challenged after a bet has been completed.

Technical Issues

• If your internet connection is lost, the result of an ongoing game is saved on the server.
• Any payout made due to a software error may be cancelled at a later time.
• 7u7ai reserves the right to temporarily suspend any game for technical reasons.

Game Providers

7u7ai features content from various world-renowned game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. The terms and conditions of third-party game providers may also apply.

7 Prohibited Conduct and Activities

The following activities are strictly prohibited on the 7u7ai platform:

• Operating multiple accounts or using another person's account.
• Attempting to claim bonuses or promotions through fraudulent means.
• Attempting to hack, reverse engineer, or make unauthorised modifications to game software.
• Playing games using automated software, bots, or scripts.
• Conducting money laundering or any other illegal financial activity.
• Harassing other members or disrupting the platform's operations.
• Playing games or placing bets on behalf of a third party (acting as a third-party agent).

If any of the above violations are detected, 7u7ai will immediately close the account and may notify the relevant authorities.

8 Responsible Gaming Policy

7u7ai places the highest importance on responsible gaming. We believe that gambling is a form of entertainment — not a means to resolve financial problems.

Self-Control Features

• Members can set their own deposit limits, session time limits, and wagering limits.
• Self-exclusion can be activated to temporarily or permanently close an account if needed.
• Contact our support team to activate these features.

Gambling addiction is a mental health issue. If you or someone you know is affected, please seek professional help. You can find more information on our Responsible Gaming page.

9 Privacy and Data Protection

7u7ai places the highest priority on protecting members' personal information. We keep all data secure using SSL encryption technology.

Data Collection and Use

• Information collected during registration, transactions, and activities is used to improve our service.
• Your information is not sold to third parties.
• Information is not shared with any third party except where required by law.

To learn more about privacy, please read our Privacy Policy page.

10 Limitation of Liability

7u7ai accepts no liability in the following circumstances:

• Loss caused by internet disconnection or failure of a third-party service.
• Loss caused by unauthorised access to your account (if you have shared your login credentials).
• Loss of game data due to an unexpected technical error.
• Service interruption due to natural disaster, government directive, or other force majeure event.

7u7ai's maximum liability will never exceed the value of the relevant transaction. 7u7ai is not liable for indirect, incidental, or consequential losses.

11 Dispute Resolution Process

How to Submit a Complaint

For any dispute or complaint, first contact our 24/7 live chat support or reach us at [email protected]. When submitting a complaint, please include the following information:

• Your registered email address or user ID.
• The date, time, and transaction number related to the dispute (if applicable).
• A brief description of the issue and the resolution you are seeking.

Resolution Timeframe

After a general complaint is submitted, our team will work to resolve it as quickly as possible. Complex matters may require further investigation and you will be kept updated. If you are not satisfied with the resolution, you may escalate the matter to 7u7ai management for a final decision.

12 Changes, Termination & Applicable Law

Changes to Terms

7u7ai reserves the right to amend these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms. Visit this page regularly to stay informed about updates.

Termination of Agreement

• You may request to close your account at any time through the support team.
• Please withdraw any verified available funds before closing your account.
• Funds in accounts closed due to violations of the terms and conditions may be forfeited.

Contact

For any questions regarding these terms and conditions, use our 24/7 live chat support or send an email to [email protected]. Our Bengali-speaking support team is always here for you.