7u7ai Privacy Policy

1. Introduction and Applicability

This Privacy Policy ("Policy") applies to the handling, processing, and protection of information between the 7u7ai platform ("we", "us", "7u7ai") and its users ("you", "your"). By browsing the 7u7ai.cam website or creating an account, you are considered to have fully accepted the terms of this Policy.

This Policy may be updated from time to time. We will notify you of any significant changes by posting a notice on the platform. Continued use of the service after any changes will be considered acceptance of the revised Policy.

2. Information We Collect

7u7ai collects only the information essential for operating the service. The information collected is as follows:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — service is for those aged 21 and above)
• Email address
• Mobile number (for verifying bKash, Nagad, or Rocket accounts)
• Username and password (stored in encrypted form)

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket mobile wallet number
• Deposit and withdrawal history
• Transaction dates and amounts

2.3 Technical and Usage Information

• IP address and device identifier
• Browser type and operating system
• Page visit logs, session duration, and click patterns
• Data obtained from cookies and similar tracking technologies

3. Purpose of Data Use

The collected information is used for the following purposes:

• Account registration, verification, and management
• Processing deposit and withdrawal transactions
• Issuing bonuses, promotions, and rewards
• Customer support and complaint resolution
• Fraud prevention and security assurance
• Implementing responsible gambling policies
• Improving platform performance and resolving technical issues
• Communications regarding relevant offers and updates (based on your consent)

We never sell your information to third parties or share it with advertising networks.

4. Information Sharing and Disclosure

7u7ai does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket), game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.) and technical service providers receive only the information necessary to carry out their specific operations. These partners are contractually bound to meet our privacy standards.

4.2 Legal Obligations

We may be required to disclose information under court orders, lawful requests from government authorities, or applicable legal regulations. In such cases, only the information legally required will be provided.

4.3 Fraud Prevention

Limited information may be shared with trusted organizations engaged in preventing online fraud, money laundering, or criminal activity.

5. Cookies and Tracking Technologies

Cookies are used on the 7u7ai platform to improve your experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are necessary for maintaining login sessions, ensuring security, and running the platform's core functions. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences, language selection, and other settings. They can be controlled through your browser settings.

5.3 Analytical Cookies

These cookies collect data to analyze platform usage patterns and improve service quality. This data is processed in a completely anonymous manner.

You can reject cookies at any time by changing your browser settings. However, this may limit some functionality of the platform.

6. Data Retention Period

We retain your personal information only for as long as necessary to provide the service or meet legal obligations. Retention periods for different types of information are as follows:

• Active account information: for as long as the account remains open
• Transaction records: at least five years from the date of the last transaction
• Customer support records: two years from the date the relevant request was resolved
• Closed account information: for a specified period in accordance with applicable legal regulations

Once the specified period has passed, information is securely deleted or anonymized.

7. Data Security Measures

7u7ai follows industry-standard technology and processes to protect your information:

• Use of SSL/TLS encryption for all data transfers
• Passwords and sensitive information stored in hashed and encrypted form
• Access control: only authorized staff can access the necessary information
• Regular security audits and vulnerability assessments
• Automated monitoring systems to detect unusual activity

Complete security on the internet can never be guaranteed. However, 7u7ai is committed to keeping your information safe by maintaining the highest protection standards.

8. Your Rights

As a user of 7u7ai, you have the following rights regarding your personal information:

8.1 Right of Access

You can request at any time to know what information we hold about you. This request can be made through the support team.

8.2 Right to Rectification

If any information stored in your profile is incorrect or incomplete, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

8.4 Right to Object to Processing

You can object at any time to the use of your information for marketing communications and request to opt out of such communications.

8.5 Right to Lodge a Complaint

You can send any complaint related to a privacy breach directly to [email protected]. We will resolve your complaint as quickly as possible.

9. Protection of Minors

7u7ai provides services only to those aged 21 and above. Information is not knowingly collected from any person under the age of 21. Age verification is mandatory at the time of registration.

If we become aware of an account belonging to a minor, that account will be immediately closed and the associated information will be deleted.

10. International Data Transfers

Our servers and service providers may be located in various countries. Your information may be transferred to and processed in those countries. For such transfers, we ensure that appropriate protection standards are maintained and your rights are preserved.

11. Third-Party Links and Services

The 7u7ai platform may contain content from game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, etc.). These third-party services have their own privacy policies, and 7u7ai is not responsible for the use of those services.

12. Changes to the Policy

7u7ai reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will publish a notice on the website and/or notify you by registered email. The date of the change will be noted at the top of the page as "Last Updated".

If you continue to use the platform after the revised Policy takes effect, you will be considered to have accepted the new Policy. We therefore recommend reviewing this page regularly.